Notice #406986
Identified

Issue at Ninewells, impacting MEMO staff.

Began: Duration:

We are currently experiencing network issues at Ninewells, impacting MEMO staff. As a result, some staff may face difficulties accessing MEMO services and certain software, as well as local systems.

Our engineers are actively working to resolve the issue as quickly as possible. We apologise for any inconvenience caused and appreciate your patience.

If you are affected, please report the issue by visiting the Help4U Self-Service Portal and selecting the "Log a Ticket Here" tile.

  • My Dundee and learning tools
    • Blackboard (My Dundee)
    • Collaborate Ultra
    • ExamOnline
    • MedBlogs
    • Moodle
    • Questionmark OnDemand
    • Turnitin
    • Panopto

      Learning and Teaching video storage

  • Wifi and wired network
    • eduroam wifi
    • Wired network
    • _TheCloud
    • StudentResidences
  • eVision
  • SEAtS

    Digital attendance management system

  • Telephones
  • Library systems
    • Library search
    • Entrance gates
  • Identity, passwords, and login
    • Password change portal
    • Single sign-on (Azure AD)
    • Life Sciences AD
  • Desktops
    • Staff desktop (Windows 10)
    • Student desktop (Windows 10)
    • Managed Mac (Jamf) desktop
    • MyDesktop

      The University of Dundee’s virtual desktop environment

  • Email

    Your @dundee.ac.uk email via Office 365

  • Business administration systems
    • SITS
    • OPD booking system (Aspire)
    • OneUniversity
  • Printing
    • pay2print
    • Network printers in staff offices
  • Research systems
    • Discovery portal (Pure)
  • High Performance Compute (HPC) Cluster
  • Storage and files
    • OneDrive
    • H:\
    • S:\
    • Research File Store (RFS)
    • Research File Store Cluster
  • Web Services

    Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.

    • UoD App

      Previously known as Library App, Mobile App, CampusM

    • Drupal Acquia CMS
    • Drupal Aegir CMS
    • WordPress blog network
  • Virtual Private Network (VPN)
  • Timetabling and room bookings
    • LibCal (Library room bookings)
    • timetable.dundee.ac.uk
    • Resource Booker
  • Applications
    • AppsAnywhere
  • Learning Spaces Technology
Previous notices

[Resolved] AEOS - No Access to https://aeos.dundee.ac.uk/

Began: Ended: Duration:
  • Applications
  • AppsAnywhere

Users are currently unable to access https://aeos.dundee.ac.uk/

We are looking into resolving this and will update you as soon as we can.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.