Whilst essential electrical work is carried out to ensure the ongoing resilience of our network, there will be a short disruption to services.

During this maintenance window, wired, wireless and IP telephony on campus will be unavailable. In addition to this, we will be carrying out work on our VPN service at the same time. When the work begins, any existing VPN connections will be dropped and all new connections will be refused.

Our third party vendor is doing maintenance work on iGrasp, during which time the service will be unavailable for up to 15 minutes. This will affect the:

• administration aspects of iGRasp users interact with • front end website (jobs.dundee.ac.uk) that candidates interact with

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2111-046

Our third party vendor is carrying out maintenance work on PG Moodle, during which time the service will be unavailable.

Expected downtime is 14th Feb 09.00 - 13.00

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Our third party vendor is doing maintenance work on iGrasp, during which time the service will be unavailable for up to 15 minutes. This will affect the:

• administration aspects of iGRasp users interact with • front end website (jobs.dundee.ac.uk) that candidates interact with

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2111-048

Our third party vendor is carrying out maintenance work on PG Moodle, during which time the service will be unavailable.

Expected downtime is 9th March 13.00 - 17.00

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Our third party vendor is doing maintenance work on iGrasp, during which time the service will be unavailable for up to 15 minutes. This will affect the:

• administration aspects of iGRasp users interact with • front end website (jobs.dundee.ac.uk) that candidates interact with

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2111-047

Our third party vendor is doing maintenance work on iGrasp, during which time the service will be unavailable for up to 15 minutes. This will affect the:

• administration aspects of iGRasp users interact with • front end website (jobs.dundee.ac.uk) that candidates interact with

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2111-049

Our third party vendor is doing maintenance work on iGrasp, during which time the service will be unavailable for up to 15 minutes. This will affect the:

• administration aspects of iGRasp users interact with • front end website (jobs.dundee.ac.uk) that candidates interact with

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2111-050

Our third party vendor is doing maintenance work on iGrasp, during which time the service will be unavailable for up to 15 minutes. This will affect the:

• administration aspects of iGRasp users interact with • front end website (jobs.dundee.ac.uk) that candidates interact with

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2111-051

We are aware of an issue with Timetabling Service - with users unable to access details of classes .

This is being investigated - apologies for any inconvenience this is causing.

Access to Timetabling has now been restored. Thanks for your patience whilst we resolved this issue

We have had reports from approximately 1 PM GMT that videos recorded in YuJa are not playing. The video appears to load, but is stuck on the loading screen and does not progress.

We are currently working with YuJa to resolve this issue. If you experience this issue, please log a ticket via our Self Service Portal https://uod-servicedesk.topdesk.net/ and be sure to include the module where it occurred, your browser and your browser version. Updates will be posted on the CTIL blog https://ctil.dundee.ac.uk/contributor/ctil/yuja-service-incident/

For instructions on how to find your browser version please check out https://www.digitaltrends.com/computing/how-to-determine-your-browser-version/

YuJa have confirmed that the issue is resolved and we have tested and confirmed this as well. If you have any further issues, please let us know ASAP by logging a ticket in Help4U.

Symatrix, our third party support partner is doing maintenance work on P3, during which time the service will be unavailable.

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2201-017

The work is underway. We'll keep you updated on our progress.

The work is now complete. Thanks for your patience.

Our third-party vendor, Sky Network, is doing maintenance work on The Cloud wifi, during which time the service will be unavailable.

On Tuesday 18 January 2022, there will be an interruption to The Cloud service of 30 mins between 13:30 and 14:00. However, the service should be considered at risk between 13:00 and 16:00.

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: C2201-010

The work is underway. We'll keep you updated on our progress.

The work is now complete. Thanks for your patience.