Notice #284207

Digital and Technology Service Festive Closure

Began: Duration:

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The University of Dundee Digital and Technology Services Service Desk will close on Friday 22 December 2023 at 16:00 and will reopen as normal on Wednesday 3 January 2024 at 08:45.

If you experience an IT issue over the festive break, please log a call via the Help4U Self Service Portal - just keep in mind that you will not receive a response until we return in January. You may also be able to find an answer to your query by searching the Knowledge Base.

If you have not yet done so please set up Self Service Password Reset following the instructions on our Reset your forgotten password web guide. This will avoid delays with password resets during our period of closure.

For popular IT topics such as account and password, MFA, or connecting to eduroam, check our Guides to see if you can find what you're looking for.

  • My Dundee and learning tools
    • Blackboard (My Dundee)
    • Collaborate Ultra
    • ExamOnline
    • MedBlogs
    • Moodle
    • Questionmark OnDemand
    • Turnitin
    • Yuja

      Learning and Teaching video storage

  • Wifi and wired network
    • eduroam wifi
    • Wired network
    • _TheCloud
    • StudentResidences
  • eVision
  • SEAtS

    Digital attendance management system

  • Telephones
  • Library systems
    • Library search
    • Entrance gates
  • Identity, passwords, and login
    • Password change portal
    • Single sign-on (Azure AD)
    • Life Sciences AD
  • Desktops
    • Staff desktop (Windows 10)
    • Student desktop (Windows 10)
    • Managed Mac (Jamf) desktop
    • MyDesktop

      The University of Dundee’s virtual desktop environment

  • Email

    Your email via Office 365

  • Business administration systems
    • SITS
    • P3
    • iGRasp
    • OPD booking system (Aspire)
    • OneUniversity
  • Printing
    • pay2print
    • Network printers in staff offices
  • Research systems
    • Discovery portal (Pure)
  • High Performance Compute (HPC) Cluster
  • Storage and files
    • OneDrive
    • H:\
    • S:\
    • Research File Store (RFS)
    • Research File Store Cluster
  • Web Services

    Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.

    • UoD App

      Previously known as Library App, Mobile App, CampusM

    • T4 content management system
    • Drupal Aegir CMS
    • WordPress blog network
  • Virtual Private Network (VPN)
  • Timetabling and room bookings
    • LibCal (Library room bookings)
    • Resource Booker
  • Applications
    • AppsAnywhere
  • Learning Spaces Technology
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