We've resolved the problem and you can now make external calls from Teams and Cisco Handsets.
The problem with making external calls from Cisco handsets on campus is now resolved however, the issue with making external Teams telephony calls still persists and we are continuing to investigate.
There is currently an issue affecting the ability to make external calls using Cisco handsets or Teams Telephony.
We have raised this with our vendor and are working with them on a resolution. Incoming calls are unaffected and will continue to work.
When working at home or on campus, please make sure you have an alternative means of making an external call should the need arise. Teams to Teams calls and internal Cisco handset to Cisco handset calls continue to work.
You can still contact Security on 4141 in an emergency situation when on campus from any Cisco handset. They can then make any emergency call on your behalf.
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