Resolved

The non-booting controller has been replaced by Dell engineer with a new one, and everything is back to normal now. We've now resolved the incident.

Thanks for your patience.

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Investigating

We've encountered an unexpected error with one of our paired network controllers. Rest assured, we're swiftly addressing it, and an engineer will replace the faulty device this evening. In the meantime, all services remain operational without interruption.

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Began at:

Affected components
  • Storage and files
    • OneDrive
    • SharePoint
    • S:\
    • Research File Store (RFS)
    • Research File Store Cluster