P3 (Oracle HRMS) Password set/reset and Username reminder emails are not being issued

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

We've had reports that the P3 (Oracle HRMS) Password set/reset and Username reminder emails are not being issued.

We're currently investigating the issue with our third party support partner, and will update this post with progress.

In the interim, should you require assistance with your password/username for P3, please contact the Service Desk in the usual way and they will be able to asssit you.

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Began at: