Resolved
Resolved

We've now resolved the incident. Thanks for your patience, and apologies for any inconvenience caused

  • Digital and Technology Services
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Recovering

We've fixed the core issue and are waiting for things to recover.

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Investigating

We've observed a loss in wireless network connectivity across the University estate. The wireless service does appear to be recovering at this time however there may still be some disruption

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

We apologise for any inconvenience caused

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Began at:

Affected components
  • Wifi and wired network
    • eduroam wifi
    • Network Infrastructure
    • _TheCloud