Widespread service interruption

Whilst the root cause is still being investigated we are closing this call to avoid any confusion around our services being operational

DTS

All services associated with this outage are operational , as a precaution , we continue to monitor in this area.

Whilst the majority of services are fully operational , we continue to monitor in this area.

Due to the power failure yesterday we are still experiencing problems with one of our filesystems which we are currently investigating. Currently unavailable are.

HPC/Compute cluster - unavailable. rstudio.compbio.dundee.ac.uk - unavailable jupyter.compbio.dundee.ac.uk - unavailable HPC cluster’s network shares (accessed via \smb.compute.dundee.ac.uk) - unavailable.

Please keep checking this post for updates

Systems and access are recovering, however please consider these still at risk at this time.

There appears to be a power failure in the JBC Data Centre. We're working to establish the exact status.

Services affected: Wired network connections Wifi connections _TheCloud connections VPN connections Cluster nodes SLS storage sytems

Other systems may be impacted by this issue.

We've had reports that there are widespread issues with network and services within the University.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.