Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We've had reports that some users are unable to get connected to the SonicWall VPN

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

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Began at:

Affected components
  • Virtual Private Network (VPN)