Issues accessing software
We are pleased to report that the issue with authentication yesterday has now been resolved. Thanks for your patience.
We continue to work with our 3rd Party supplier on this issue. The root cause has been identified and work will be carried out this evening to resolve.
Please accept our apologies for any inconvenience this may cause.
We are currently experiencing an issue with our network authentication, meaning that some users will be authenticated to the untrusted network when they log in. This may mean that they may be unable to access some software.
Our engineers are working with our 3rd Party supplier to investigate. We apologise for any inconvenience caused.
If you are affected by this issue please let us know by visiting the help4u Self-Service Portal and clicking on the Log a ticket here tile.
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Wifi and wired network
- Eduroam wifi
- Network Infrastructure
- _TheCloud
- StudentResidences
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