Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Over the weekend we have stabilised internet access and continue to monitor the situation closely.

Identified

We've had reports that access to the internet and services hosted on campus are experiencing issues.

We're currently investigating the issue with engineering teams from IT and our suppliers working onsite around the clock. We will update this post with progress and we are fully aware of the frustration that this is causing.

On behalf of IT and our suppliers we would like to apologise for the lack of service and you can be assured that this is our highest priority for resolution.

Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences