Resolved
Resolved

Thanks for your patience, just to confirm we are now confident that this issue is resolved for the majority of services.

There are still some services which are not back online and we will be working with individuals to resolve these.

If you are still unable to access the service you were having issues with, please let us know

Thanks for your understanding

UoD-IT

Avatar for
Recovering

We've fixed the core issue, and are waiting for things to recover.

MyDesktop and Apps Anywhere should now be back operational.

We appreciate your patience whilst we restore other services

UoD-IT

Avatar for
Identified

We've confirmed there is a problem, we're working to resolve it.

Thanks

UoD-IT

Avatar for
Investigating

We are aware of numerous systems currently unavailable including but not limited to - AppsAnywhere and MyDesktop.

We're currently investigating the issue and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

We apologise for the inconvenience caused

UoD-IT

Avatar for
Began at:

Affected components
  • Applications
    • AppsAnywhere