Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We've had reports that Blackboard Collaborate is currently experiencing significant issues.

We're currently investigating the issue alongside our third party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Began at:

Affected components
  • My Dundee and learning tools
    • Blackboard (My Dundee)
    • Collaborate Ultra