Adobe Products displaying licensing error on Student Desktop

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

We've had reports that students are unable to open adobe applications on the student desktop. In the meantime if you save the document as a .PDF within Office 365 and submit in the normal way.

We're currently investigating the issue and will update this post with progress.

If impacted by this issue please log a call using self service help4.dundee.ac.uk quoting call number 1912-0068.

Began at:

Affected components
  • Desktops
    • Student desktop (Windows 10)