Resolved

We've now resolved the incident. Thanks for your patience.

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Julia Mudd
Recovering

We've fixed the core issue, and are waiting for user confirmation that the system is working as it should

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Julia Mudd
Investigating

We've had reports that the Mascot service in the School of Life Sciences (mascot.proteomics.dundee.ac.uk) has a fault which means that database searches are not working properly. Attempting to run a database search generates a page with this error: The ms-monitor daemon/service is not running, please start it

The Research Computing Team are currently investigating the issue and we will update this post with progress.

We apologise for any inconvenience caused.

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Julia Mudd
Began at:

Affected components
  • High Performance Compute (HPC) Cluster