Issues with email updates from help4u

We are now confident this issue is resolved.

Thanks again for your patience

DTS

We have confirmed that the underlying issue was a service disruption from Microsoft.

They have confirmed this issue is now resolved and we are seeing emails from help4u being sent out.

It may take a bit of time for previously sent updates to reach your mailbox but you can see the latest status in help4u.dundee.ac.uk.

Thanks for your patience

DTS

We are aware that there are currently issues with emails being sent from help4u, we believe this to be related to a wider Microsoft issue, but are currently investigating further at this stage.

If you have reached out to us via help4u, please check our self-service portal help4u.dundee.ac.uk for updates to your tickets via the My Requests tile.

Thanks

DTS