MyPrint is currently unavailable

The remedial work undertaken a short while ago did not resolve this issue. In conjunction with our third-party supplier, we continue to investigate.

Thanks for your patience.

regards

DTS

We will be carrying out remedial work to fully restore the MyPrint service after 5pm today.

We are aware that in some cases printing is working, however is intermittent or slower than expected.

If you do have an urgent requirement to print please get in touch with us via help4u.dundee.ac.uk or update your existing ticket and we will work with you on facilitating that

Thanks

DTS

We've worked internally to identify the source of the issue, and we're working to resolve it.

If you are affected please ensure to tick the "I am affected" button in help4u.dundee.ac.uk

Thanks

DTS

We are aware that MyPrint is currently unavailable, affecting most of our HP-managed printers across our campuses.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

We apologise for the disruption caused

Thanks

DTS