Issues getting connected to the SonicWall/Connect Tunnel VPN

Thanks for your patience we can now confirm the issue with the SonicWall VPN.

We will continue to investigate the root cause of the issue

Apologies for any inconvenience caused

Thanks

UoD-IT

We've had reports that there are currently issues accessing the VPN both getting connected and also accessing resources whilst connected.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

We've now resolved the incident.

Thanks for your patience.

We've had reports that there are currently issues accessing the VPN both getting connected and also accessing resources whilst connected.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Sorry for any inconvenience caused