Reports of Intermittent Issues with Access to VPN and University of Dundee Websites

We have had confirmation from Sky and colleagues across the University that this issue is now resolved.

Thanks

UoD-IT

We have had reports that the issues with Sky Broadband are now resolved and we are getting updates back from users across the University that they are now able to connect again.

Sky has advised that the issue appeared to be with the Ionos’s own UK DNS servers.

If you do find that you are still having issues please try restarting your device and if your issues persist please get in touch with help4u.dundee.ac.uk

Thanks

UoD-IT

Colleagues

Our investigations indicate that our services are currently operating as expected - however we are aware that Sky Broadband users are expereincing connectivity issues on a widespread basis throughout the country ( which is obviously outwith our control).

Thanks for your patience

Colleagues

We are receiving reports of a small number of staff users experiencing intermittent issues with access to VPN , Dundee Uni Websites and emails - we are currently investigating and will provide an update by 9.15 a.m. this morning.

Thanks for your patience and apologies for any inconvenience.