Issues with outbound access on campus

Service was restored on campus late yesterday afternoon.

We continued to monitor throughout the evening and this morning.

The issue was caused by the JANET network resolver service experiencing a blocklist issue.

Our Third Party partner (JANET) are looking into the root cause of this incident.

Apologies for any inconvenience (and thanks for your patience).

We believe all those affected should now be able to access services as normal.

We're continue to investigate the issue alongside our third-party supplier and will update this post with progress

Thanks for your patience.

We've implemented a fix while we review the underlying issue.

Service should be restored on campus but we will update this thread when we know more.

We've had reports that some users are experiencing issues accessing outbound sites whilst on campus.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Apologies for any inconvenience caused