Networking unavailable due to power outage at Kirkcaldy Campus

Resolved
Resolved

We have now confirmed that all our services have been restored following the power cut that affected the Kirkcaldy Campus.

If you are experiencing issues please get in touch via help4u.dundee.ac.uk

Thanks

Lewis

Avatar for
Recovering

SP Energy have confirmed power was restored at 12:38 today.

We can confirm that services are coming back online at this time, but we are still checking to ensure everything is working as expected.

Thanks

DTS

Avatar for
Updated

We have confirmation that this is related to a power outage in Kirkcaldy.

Further information and timelines are available here from SPEnergy: https://powercuts.spenergynetworks.co.uk/incident?ref=INCD-684755-k

Avatar for
Investigating

We are aware that currently there is no network, both wired and wireless, to Kirkcaldy Campus.We believe this to be related to a localised power outage however we are still investigating further to confirm

We're currently investigating the issue alongside colleagues and third parties and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

We apologise for the disruption caused by this and appreciate your patience

DTS

Avatar for
Began at: