Updated

We experienced another drop in internet connectivity on campus at around 5:15pm, which lasted around 10 minutes while things reconnected.

We apologise for this inconvenience and are following up with suppliers on the next steps for this issue

Thanks

DTS

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Updated

Whilst there have been no further recurrences of this issue , we continue to monitor and investigate .

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Recovering

We've confirmed the initial outage was resolved at 10:15 am; however, we are still investigating further.

If you do continue to experience issues please get in touch via help4u.dundee.ac.uk

Thanks

DTS

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Investigating

We've identified that staff and students across campus experienced a drop in internet connectivity whilst connected to wifi.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

We believe this is back operational currently, but we are investigating further to understand what happened.

Thanks and apologies for the interruption caused.

DTS

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Began at:

Affected components
  • Wifi and wired network
    • eduroam wifi
    • _TheCloud
    • StudentResidences