My Dundee Currently Unavailable

We have now had confirmation from Blackboard support that they have resolved this issue.

Apologies for all the inconvenience caused by this intermittent issue.

UoD-IT

Access to My Dundee has been stable over the weekend and we are continuing to work with our supplier to understand what happened and confirm the root cause of the issue.

Apologies for any inconvenience caused by the downtime previously

We will update the status when we have confirmation from our supplier on resolution

UoD-IT

We've confirmed this issue reoccured at 12:40 today.

Our investigations are continuing but currently access to My Dundee on campus is intermittent

UoD-IT

After testing this Morning we are marking this incident as resolved, we are aware that some users on campus may still experience similar symptoms to yesterday and CTIL have prepared a blog post which can be found here

If you have tried the above steps and are still unable to access My Dundee please report this via help4u.dundee.ac.uk

Thanks and apologies for the inconvenience caused

UoD-IT

We've confirmed there is still a problem, and access to My Dundee remains intermittent.

Apologies for any inconvenience caused

UoD-IT

This appears to be affecting users on the University network. Those users who are off campus will be unaffected

We've had reports that My Dundee is Currently Unavailable.

We're currently investigating the issue alongside our third-party supplier and will update this post with the progress.

Apologies for any inconvenience caused

UoD-IT