Reports of issues connecting to Eduroam on Main Campus

Resolved
Resolved

We've now resolved the underlying cause of the incident and are seeing lots of successful connections again across Campus.

We apologise for the inconvenience caused to our Students and we will be looking at the root cause in more detail to avoid this issue in the future

Thanks for your patience

D&TS

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Recovering

We've fixed the core issue, and are waiting for things to recover.

Thanks for your patience

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Identified

We've confirmed there is a problem, we're working on a solution to resolve it

Thanks for your patience

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Investigating

We've had reports that some users are unable to access Eduroam on Main Campus and are receiving an authentication error.

We're currently investigating the issue alongside our third-party supplier and will update this post with the progress.

Apologies for any inconvenience caused

D&TS

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Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi