Delay in University Account Creation for New Starters

Resolved
Resolved

The feed for new staff has now been completed, if you were previously waiting for account details please contact us via the following form if you haven't already done so : https://www.dundee.ac.uk/guides/manual-password-reset-request

We apologise for any inconvenience caused whilst this issue with HRP was investigated

Thanks

UoD-IT

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Identified

An issue has been encountered in the processing of staff new starter records from our HR system into our Identity Management system. This means that any new starter accounts created from today (13th October 2022) in our HR systems will not be created in our Identity Management systems until the issue is resolved.

New starters will not be able to access University systems during this time.

We apologise for any inconvenience this will cause.

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Began at:

Affected components
  • Identity, passwords, and login
    • Password change portal
    • Single sign-on (Azure AD)
    • Life Sciences AD