Issues with the Network on campus and accessing resources that are hosted internally

Resolved
Resolved

We've now confirmed that this incident is resolved, we will be working with our third-party supplier to confirm the cause of this outage. There may be further steps required but we will update the status page accordingly

Thanks for your patience and apologies for any inconvenience caused

-UoD-IT

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

We've had reports that there are Issues with the Network on campus and accessing resources that are hosted internally.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

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Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences