UoD App - Issues with Library Access and Timetabling

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

We are still investigating this issue with our vendor.

Please continue to access your timetables via https://timetable.dundee.ac.uk

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Updated

We are currently experiencing an issue with the UoD App where the Library access tile does not appear to be working, and some timetabled classes are not appearing on both Android and iOS devices. To prevent any inaccurate timetable information from appearing in the UoD App, we have temporarily removed this tile from all student profiles. Students can still view their complete and correct personal timetables (assuming they are formally enrolled on their selected modules) over eVision, which is not affected by this issue. Complete (non-personalised) timetables can be viewed at https://timetable.dundee.ac.uk. This issue with the UoD App is with the vendor and we will report back once this has been resolved.

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Updated

We are still investigating this issue with our vendor.

Please continue to access your timetables via https://timetable.dundee.ac.uk

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Updated

We are still investigating the issues with the UoD App in conjunction with our vendor.

Please continue to access your timetables via https://timetable.dundee.ac.uk

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Updated

We are still continuing to investigate this issue with our third party vendor. Please continue to access your timetables via https://timetable.dundee.ac.uk

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Updated

We are still continuing to investigate this issue with our third party vendor.

Please continue to access your timetables via https://timetable.dundee.ac.uk

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Updated

Current timetables are visible at https://timetable.dundee.ac.uk

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Investigating

We are currently experiencing an issue with the UoD App where the Library Access tile do not appear to be working, and some timetabled classes are not appearing on both Android and iOS devices.

Current timetables can be viewed at https://timetable.dundee.ac.uk

This issue is with the vendor and we will report back once this has been resolved.

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Began at:

Affected components
  • Learning and Teaching tools
    • Timetabling and room bookings
      • LibCal (Library room bookings)
      • timetable.dundee.ac.uk
      • Resource Booker
  • Web Services
    • UoD App