Password set/reset functionality (Login Assistance) for P3 (Oracle HRMS) is not working

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

Our third party support partners are confident that they have identified the cause and required solution to resolve this problem. They will therefore be restarting the system tomorrow evening (12/4/22). There will be a short period of downtime (4.45PM - 6PM) during which time the system will be unavailable.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We've had reports that the password set/reset functionality for P3 (Oracle HRMS) is not working.

We're currently investigating the issue with our third party support partner and will update this post with progress.

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Began at: