P3 Password Reset/P3 Username Reminder emails not being received
We've now resolved the incident. Thanks for your patience.
There remains an issue with the sending of the emails relating to password reset and username reminder requests for P3 (Oracle HRMS). Our third party support partner is continuing to investigate. We will keep this notice up to date with developments.
There remains an issue with the sending of the emails relating to password reset and username reminder requests for P3 (Oracle HRMS). Our third party support partner is continuing to investigate. We will keep this notice up to date with developments.
There remains an issue with the sending of the emails relating to password reset and username reminder requests for P3 (Oracle HRMS). Our third party support partner and in-house IT staff are continuing to investigate. We will keep this notice up to date with developments.
There remains an issue with the sending of the emails relating to password reset and username reminder requests for P3 (Oracle HRMS). Our third party support partner is continuing to investigate. We will keep this notice up to date with developments.
There remains an issue with the sending of the emails relating to password reset and username reminder requests for P3 (Oracle HRMS). Our third party support partner is continuing to investigate. We will keep this notice up to date with developments.
We've fixed the core issue, and are waiting for things to recover. Confirmation as to the resolution of this problem will be provided once access to P3 (Oracle HRMS) is restored. There is unrelated matinenance work underway which is due to be completed later this evening. A separate status page notification is in place as regards that maintenance activity.
Our third party support partner has identified the probem which is stopping the emails from being delivered. We will be taking remedial action later this afternoon to rectify the problem. We will provide a progress update shortly.
We've had reports that P3 Password Reset/P3 Username Reminder emails are not being received when requested.
We're currently investigating this issue with our third party support partner, and will update this post with progress.
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