Planned Telephone Systems Upgrade - Investigating Issues

5 days and 23 hours
Complete

Our telephone software system upgrade has now completed. However, after the upgrade 681 (Including 115 old phones) phones are failing to register to the new system. We are actively working with Cisco Engineers to fix this issue. Our IT staff onsite is liaising with Cisco to get the issue resolved.

Complete

The work is now complete. Thanks for your patience.

Underway

The work is underway. We'll keep you updated on our progress.

Scheduled

We are in the process of upgrading our telephone software system, causing a couple of minutes of disruption to your telephone while it reboots.

Began at:

Affected components
  • Telephones