Network change that will impact various services

Thursday, 16 January 2 hours
Complete
Complete

The work is now complete. Thanks for your patience.

Underway

We are experiencing issues with the Telephony system. The team are currently investigating the issue.

Complete

The main server work is now complete. If you experience any issues accessing servers then please contact the service desk. Many thanks for your patience.

Underway

The work is underway. We'll keep you updated on our progress.

Unfortunately, work had not completed in time for the original planned migration date of 28 November. To avoid clashing with the official exam diet, this migration is now scheduled for the new year.

Scheduled

We're moving certain services (those on VLANs 11 + 252) to the new data centre so they sit behind the new firewall.

Various services will be unavailable or at risk during this time, including some key business administration systems and office desk phones.

This change is part of the larger data centre migration project.

While we don't expect any issues, sometimes unexpected things happen. We'll update this post with progress.

Change reference number: A1911-110

Began at:

Affected components
  • My Dundee and learning tools
    • Blackboard (My Dundee)
    • Collaborate Ultra
    • ExamOnline
    • MedBlogs
    • Moodle
    • Questionmark OnDemand
    • Turnitin
    • Panopto
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences
  • eVision
  • Telephones
  • Library systems
    • Library search
    • Entrance gates
  • Identity, passwords, and login
    • Password change portal
    • Single sign-on (Azure AD)
    • Life Sciences AD
  • Desktops
    • Staff desktop (Windows 10)
    • Student desktop (Windows 10)
    • Managed Mac (Jamf) desktop
    • MyDesktop
  • Email
  • Business administration systems
    • SITS
    • OPD booking system (Aspire)
    • OneUniversity
  • Printing
    • My Print (Managed Devices)
    • Mobility Print (Personal Devices)
  • Research systems
    • Discovery portal (Pure)
  • High Performance Compute (HPC) Cluster
  • Storage and files
    • OneDrive
    • SharePoint
    • S:\
    • Research File Store (RFS)
    • Research File Store Cluster
  • Web Services
    • UoD App
    • Drupal Acquia CMS
    • Drupal Aegir CMS
    • WordPress blog network
  • Virtual Private Network (VPN)
  • Timetabling and room bookings
    • LibCal (Library room bookings)
    • timetable.dundee.ac.uk
    • Resource Booker