Access to Internally Hosted Services via VPN Connection

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Please re-establish your VPN connection at your earliest convenience.

Thank you for your patience and apologies for any inconvenience caused.

Investigating

We are aware of issues with connecting to services such as but not limited to

VPN MyApps Contact Centre SITS Remote P3

and any other services that are internally hosted.

We are investigating the issue with our supplier and will update this post accordingly with our findings.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Began at:

Affected components
  • Virtual Private Network (VPN)