Issues with MyDundee Integrations

We are now confident that the issue which was affecting our services earlier today is now resolved.

We apologise for the disruption caused earlier this morning

Thanks

Digital and Technology Services

We are seeing a restoration of integration services into MyDundee whilst working with our suppliers, who confirmed this issue is related to a global outage.

We are continuing to monitor these services; however, at this time, they are operational.

Thanks for your patience, and we will update further when we have confirmation of the resolution

Digital and Technology Services

We've had reports that there are issues accessing content within MyDundee.

We're currently investigating the issue alongside our third party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Apologies for the disruption caused

Digital and Technology Services