Resolved

Thanks for your patience, we have now confirmed that the SonicWall VPN is running as expected again.

If you are still experiencing issues we would ask that you reboot your device before trying to connect and if you continue to experience issues please get in touch at https://help4u.dundee.ac.uk/

Avatar for
Investigating

We've had some reports that the SonicWall VPN will not allow some users to connect.

We're currently investigating the issue and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'SonicWall VPN - Unable to Connect', then select 'I am affected by this disruption'.

Avatar for
Began at:

Affected components
  • Virtual Private Network (VPN)