No access to help4u - Self-Service and Operator instances
This issue is now resolved.
Thanks for your patience.
Cloudflare have implemented a fix and are monitoring results.
Topdesk help4u is now accessible, and we will continue to monitor.
Thanks for your patience.
The issue appears to be caused by Cloudflare Service issues
We are aware of an issue accessing our help4u platform.
This means that you will be unable to log requests via the platform, and DTS Staff and other groups who use the system to manage requests will be unable to see logged requests.
We are currently investigating and will update this post with progress.
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from University of Dundee service status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about University of Dundee service status.