Issues being experienced with the myprint service

Investigating
Investigating

We're aware of issues with the myprint service, with staff and students experiencing issues releasing jobs and scanning.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

If you are affected by this issue please let us know via help4u.dundee.ac.uk

Thanks, and apologies for the inconvenience caused

DTS

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Began at:

Affected components
  • Printing
    • My Print (Managed Devices)
    • Mobility Print (Personal Devices)
    • Web Print (Personal Devices)
    • Top up balances