Resolved
Resolved

Our third-party and internal teams have managed to restore service and are carrying out some further investigations to confirm the root cause of this incident.

Thanks for your patience whilst we investigated and apologies for the inconvenience caused by this outage.

UoD-IT

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Investigating

We are aware of a loss of network connectivity on the University of Dundee Campus.

We're currently investigating the issue alongside our third-party supplier and will update this post with the progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Apologies for any inconvenience caused

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Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences
  • Web Services
    • UoD App
    • Drupal Acquia CMS
    • Drupal Aegir CMS
    • WordPress blog network