Widespread Service Interruption

Thanks for your patience, we are now marking this incident as resolved.

There will be some remedial work required in the future however this will be scheduled and communicated separately.

We will also be issuing communications through email with more detail around what occurred.

Apologies for all disruption caused

-DTS

We have taken remedial steps to restore service and can confirm we are seeing a restoration in services that were previously unavailable.

This includes network connectivity on campus.

Whilst we are recovering please note our services are still at risk until we have confirmed the root cause.

Sorry for all interruption caused

-DTS

DTS are aware of widespread service interruption currently impacting multiple services and network connectivity both wired and wireless across all campuses

We're currently investigating the issue alongside our third party supplier and will update this post with progress.

At this moment the wireless network _TheCloud can be used as a workaround

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.