We've now confirmed this issue is resolved. Thanks for your patience.
We apologise for any inconvenience caused
UoD-IT
We are continuing to work with our suppliers on this issue for a resolution.
This issue is impacting the ability for external lines to call into the Universities Cisco Handsets
Teams telephony is unaffected
We apologise for the inconvenience caused
UoD-IT
We are continuing to investigate this issue further both internally and with our third-party suppliers, we apologise for any inconvenience caused.
If you are affected please let us know via help4u.dundee.ac.uk
UoD-IT
We've had reports that there are issues receiving external calls to the University of Dundee Cisco Handsets.
Teams Telephony for both internal and external dialling appears unaffected.
We're currently investigating the issue and will update this post with the progress.
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