Resolved
Resolved

We managed to resolve the incident that caused some issues getting connected to the SonicWall VPN earlier this morning. Our teams are continuing to investigate and monitor this

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Investigating

We've had reports that some users are unable to get connected to the SonicWall VPN.

We're currently investigating the issue alongside our third party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

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Began at:

Affected components
  • Virtual Private Network (VPN)