One University - Finance and Procurement
We've now resolved the incident. Thanks for your patience.
The vendor has fixed the core issue, and are waiting for things to recover.
Please be advised, jobs are now starting to be processed with any backlog cleared, and investigations are continuing into the issue.
The vendor has provided the following update:
The SaaS Team are aware of the issue and have scaled up the DP capacity. Jobs should start processing again very soon.
Colleagues in Finance will be monitoring to check that jobs start running/clearing.
We have been made aware of an issue with transmitting orders, and processing and posting documents within One University - Finance and Procurement.
The issue has been raised with the vendor and is currently being investigated.
Progress updates will be posted here.
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Business administration systems
- OneUniversity
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