Resolved

Service is restored and working now. Thanks for your patience.

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Investigating

CTIL, Service News, Turnitin Laura Gauld

This morning we had reports of users unable to access Turnitin. Anecdotally this appears to have resolved at approximately 10:45 BST, but we are waiting on details of the timing and scope of the issue from Turnitin.

They are currently reporting degraded service including slowness in generating similarity reports. You can check their status page here for any details and updates.

We will update this blog post once we have more details.

If you experienced or are experiencing any issues, please contact your module lead to let them know. Please also take a screenshot of the issue with the date and timestamp in the frame and log this along with any details of the issue to Help4U.

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Began at:

Affected components
  • My Dundee and learning tools
    • Blackboard (My Dundee)
    • Collaborate Ultra
    • ExamOnline
    • MedBlogs
    • Moodle
    • Questionmark OnDemand
    • Turnitin
    • Panopto