We are aware of slowness and intermittent issues accessing help4u.dundee.ac.uk

Our supplier has confirmed they have resolved the issue on their end that was affecting us and others in the UK.

Thanks for your patience

DTS

Our supplier has confirmed that the problem lies within one of their datacentres and they are working on the issue as a priority to resolve.

This is affecting •Environments being slow or not reachable; •Unable to upload; •Imports not working; •Mails not being sent.

We will update our status page as they continue their investigation

Thanks

DTS

We've had reports of slowness and intermittent issues accessing help4u.dundee.ac.uk.

This is affecting both the ability to report issues and the ability for operators to handle and respond to them.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Thanks

DTS