Teams Telephony - Unable to Make External Calls

Resolved
Resolved

We've now resolved the incident and completed successful testing to ensure that the service is back operational.

Thanks for your patience and apologies again for any interruption caused

UoD-IT

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Identified

We've had reports that there are issues with making external calls from teams telephony. Calls from External numbers into the University are continuing to function as normal

We're currently investigating the issue and will update this post with progress.

Apologies for any inconvenience caused

  • UoD- IT

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

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Began at:

Affected components
  • Telephones