Resolved

Blackboard have reported that this incident is now resolved. Thanks for your patience.

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Investigating

Blackboard Collaborate Ultra have identified an issue where files are not being uploaded/getting stuck in "converting" status. As a workaround, please use the "screen share" feature if you want to share a file.

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Began at:

Affected components
  • Learning and Teaching tools
    • Blackboard (My Dundee)
    • Panopto
    • Turnitin
    • Questionmark OnDemand
    • Collaborate Ultra
    • ExamOnline
    • PG Moodle