Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and our network is now working as expected. If you are still experiencing issues after trying to reconnect please log a ticket with the Service Desk.

Investigating

We are currently dealing with an issue that is affecting network connectivity on Campus as well as access to the VPN and internally hosted services.

Please bear with us whilst we investigate further.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
  • Virtual Private Network (VPN)