Wi-Fi and wired campus connectivity to internet

Resolved
Resolved

We believe this incident has been resolved. If you believe you are still affected with this service outage can you please reboot your device as this should resolve your issue. If this does not resolve the issue can you then log a ticket through Help4U. We apologies for any inconvenience this may have caused.

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Kenny Gillen
Recovering

If you are affected with this service outage can you please reboot your device as this should resolve your issue. If this does not resolve the issue can you then log a ticket through Help4U. We apologies for any inconvenience this may have caused.

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Recovering

Our teams have been hard at work during the night and our monitoring shows service is back to normal. Please contact DTS in the usual manner if you are still seeing things not behaving as you would expect.

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Kenny Gillen
Investigating

We are experiencing a service outage on our link between campus and the internet.

DTS and our service provider are working on diagnosis and remediation.

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Kenny Gillen
Began at:

Affected components
  • Wifi and wired network
    • eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences
  • Virtual Private Network (VPN)
  • Applications
    • AppsAnywhere