Live Chat Service Unavailable
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Due to the Jubilee Bank Holiday today, Friday 3rd June, our Live Chat Service is unavailable. To access IT support during this time, please follow the guidance below:
Help4U The Help4U Self Service Portal is your first point of contact for IT queries and support. You can:
- Log a ticket to report an IT issue or ask a question
- Explore our Knowledge Items to find answers to common IT issues
- Check the progress and update any existing tickets you have logged
IT guides Whether you need to record a meeting in Teams, or connect your Xbox to the wifi in Heathfield, you can view our full range of IT guides on a range of topics.
Visit us in person Our service desk is located in the Main Library and will be open during the following service hours 8am - 6pm
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