Resolved
Resolved

Following a period of review and testing , we are pleased to confirm this issue is now resolved.

As a safeguard , for the rest of the day , we will continue to closely monitor.

Thanks for your understanding whilst this issue was identified and resolved.

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Recovering

Following the restart of the affected system we are confident that services are recovering.

We will continue to monitor this situation and update this status with information as we get it.

Apologies for the inconvenience

Identified

We've confirmed there is a problem, we're working to resolve it.

We have a planned restart of the potentially malfunctioning service between 12:15 and 13:00 today.

Following this we will retest services and update this post with information.

Apologies for the inconvenience this is causing.

We have investigated the issue and found that (at least) the following services are affected:

OPD Bookings Dundee.ac.uk websites SITS AppsAnywhere Medblogs & Delta Pay2Print

There may be other affected services and if they are found through investigation we will update this status.

Investigating

We've had reports that some services are currently unavailable.

We're currently investigating the issue and will update this post with progress.

Apologies for the inconvenience.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

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Began at:

Affected components
  • My Dundee and learning tools
    • MedBlogs
  • Web Services
    • Drupal Acquia CMS