Reports of loss of Internet in the main Library and Learning Centre. Web sites and internally hosted applications.

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Sorry to interrupt your evening folks - enjoy what is left of it.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Let us check everything out before we give the green light.

Identified

Our service provider has escalated the issue as a top-level one priority - we await an update with bated breath.......

Identified

Our third party supplier is liaising with the hosted service provider to investigate the issue - please bear with us and be assured the matter is being dealt with as a matter of urgency.

Investigating

We now believe this is impacting external access to our hosted websites also.

Investigating

We are receiving multiple reports regarding the loss of Internet connectivity in the main campus library.

We are working with our internet hosting provider to locate the source of the issue and will update this page as soon as we have more information.

Please inform us if you are impacted by quoting: 2110-6632 via help4u.dundee.ac.uk

Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences
  • Web Services
    • UoD App
    • Drupal Acquia CMS
    • Drupal Aegir CMS
    • WordPress blog network