Resolved

We have continued to monitor this service and have received no further reports of issues.

The issue is now resolved. Thanks for your patience.

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Recovering

We continue to monitor the availability of this service.

All functionality is restored. Our 3rd Party vendor is working on an issue whereby changes, whilst being reflected in the timetable, are not syncing to Staff Outlook calendars. This should be resolved in the next day or so.

Thank you for your continued understanding.

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Recovering

Our Engineers, with assistance from our 3rd Party vendor, have been working hard to restore this service. We are pleased to update that service is now restored to timetables in eVision and via timetable.dundee.ac.uk for users on campus, connected to the University network either via a wired connection, or via eduroam WiFi.

If you are not on campus, you will still be able to access if you connect via the Connect Tunnel VPN. If you do not already have our VPN installed on your device, please follow the instructions below to install it:

Connect to Connect Tunnel VPN on Windows

Connect to SonicWall Mobile Connect VPN app on phone or tablet

Thanks for your understanding and patience.

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Identified

Our engineers continue to work on this issue as a priority.

Resource from our 3rd Party vendor has been secured to assist with this work at the beginning of next week. Once that work is complete, we will be able to test the solution.

In the meantime, timetables can still be accessed via:

  • UoD App - this will display 30 days timetable at a time

  • SEAtS App - this will display 2 days timetable at a time

Please be aware that any changes made to your timetable will not currently be reflected in the Apps.

The next update on this is likely to be Tue or Wed of next week (25 or 26 February).

Thank you for your patience and understanding whilst we work to restore the service to full functionality.

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Identified

Our engineers continue to work on this issue.

Please continue to follow the advice below to access timetables in the meantime.

Thank you for your patience and understanding.

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Identified

We continue to work on this issue.

Timetables currently cannot be accessed via eVision or timetable.dundee.ac.uk.

In the meantime students can still access timetables via:

  • UoD App - this will display 30 days timetable at a time

  • SEAtS App - this will display 2 days timetable at a time

Please be aware that any changes made to your timetable will not currently be reflected in the Apps.

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Investigating

We are currently investigating an issue with access to timetables.

Updates will be posted here when they are available.

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Began at:

Affected components
  • Learning and Teaching tools
    • Timetabling and room bookings
      • timetable.dundee.ac.uk